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Missed Call Alert
Finerr reduces missed calls by ensuring every call is answered through its IVR (automated call attendant) system. This minimizes the need for pharmacy staff to handle routine queries such as refill requests, prescription status, and other common questions. If a patient still needs to speak directly with the pharmacy, they can simply press the announced number on the call, and the system instantly redirects them to the pharmacy team.
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Digital Forms
Customized digital forms help pharmacies eliminate paper-based workflows and storing digital consent forms that saves valuable staff time. These paperless forms also support digital patient consent for scheduling and other clinical services, ensuring a seamless, compliant, and fully modernized experience for both patients and pharmacy teams.
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Automatic Reminders
Your clinic is busy, and reminders can slip through the cracks. With Finerr's Automatic Appointment Reminders, you can send customizable messages to patients ahead of their appointments, saving you time and filling your schedule. Automatic Appointment Confirmations allow patients to confirm their appointments via automated text, freeing up your staff.
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Payments
You provide exceptional service to your patients, and you deserve to get paid promptly and in full. With Finerr's payment solutions, patients can pay in-person, via text, or with a card on file. Offering secure, convenient payment options ensures faster, easier transactions for everyone.
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2-Way Texting
Communicate with every patient personally and effortlessly. With Finerr’s 2-way texting, pharmacies can respond instantly to any patient message — making communication simple, efficient, and accessible. Whether it’s appointment reminders, refill requests, follow-ups, or even birthday messages, everything can be sent seamlessly from your pharmacy’s official phone number.
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Online Review Management
84% of people trust online reviews as much as personal recommendations. Finerr simplifies the process of collecting and managing reviews. Strengthen your online reputation, attract more referrals, acquire new patients, and boost your SEO/Google ranking all with Finerr.
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Online Scheduling
Finerr manages all your appointments and automates the entire scheduling process end-to-end. From auto-booking and smart reminders to built-in patient intake forms and digital consent with e-signatures, everything is handled seamlessly. This helps your pharmacy save time, stay organized, and deliver a smooth, professional patient experience.
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Mobile App
With Finerr’s mobile app, patients can easily request medication refills. We’re also expanding the app with several new features — including reviews, 2-way texting, appointment scheduling, smart reminders, and important pharmacy updates delivered directly within the app.
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Appointment Requests
Increase your appointment requests and grow your practice. With Finerr, patients can easily submit appointment requests through your website. Your staff can quickly review these requests, check availability, and confirm appointments with the patient. Simplifying the process for both patients and staff lets you focus on delivering the best care.
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